Terms of Sale
Postage & Delivery
If you select to have your items delivered, all items will be sent through Australia Post registered or via courier, and all costs for delivery are to be paid by you at the time your order is being processed. Once you have submitted an order and subject to product availability, we endeavour to dispatch the product from our warehouse within forty-eight (48) hours. Please allow up to seven (7) days Australian domestic orders, once the goods have been dispatched from our warehouse.
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
Racemod Pty Ltd will not accept liability for any loss or damage arising from items lost, stolen or damaged (not arising from a manufacturing default) after the goods have been delivered to your designated location.
Return of Goods
Racemod Pty Ltd are not required to provide a refund or replacement if you change your mind. However, you are entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality.
A faulty goods claim cannot be made if:
- The Goods have been subjected to fair, wear and tear;
- Unauthorised modifications or repair of the Goods;
- The Goods are damaged as a result of failing to comply with the manufacturer’s care and storage instructions.
- The Goods are second hand, in that you are not the original purchaser of the Goods.
Racemod Pty Ltd will happily exchange an item if it is returned in the un-opened, original condition and packaging with proof of purchase.
Racemod Pty Ltd will not be liable for postage costs for returns.
A re-stocking fee of 25% applies for returned goods.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
RaceMod collects and uses Users personal information for the following purposes:
- To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
- To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emailsThe email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Unit 36/124-130 Auburn St Coniston NSW 2500
(02) 4228 7156